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Wilson · 31-01-2007, 07:39

Hello,

I've had my NTL installed and got Samsung STB, the relevant modem and phone but no VOD or BBCi on my Samsung box! And it's not a shiney new Virgin MEdia box

It comes up error code IS002 I think! What should I do? I was thinking it was maybe the system simply sorting itself out and I was going to give it a full 24 hrs but who should i contact? As I've got a plethora of numbers to use!

Plus I need a PIN for my broadband, does anyone provide that to me or should I make myself known and give them hell?!

Cheers for any advice.

31-01-2007, 07:39	#1
Wilson Inactive Join Date: Jan 2007 Location: In a Galaxy far, far away..... Services: VM BB: M, Phone: L. Sky+ with Sports Posts: 24	New installation but no VOD or BBCi Hello, I've had my NTL installed and got Samsung STB, the relevant modem and phone but no VOD or BBCi on my Samsung box! And it's not a shiney new Virgin MEdia box It comes up error code IS002 I think! What should I do? I was thinking it was maybe the system simply sorting itself out and I was going to give it a full 24 hrs but who should i contact? As I've got a plethora of numbers to use! Plus I need a PIN for my broadband, does anyone provide that to me or should I make myself known and give them hell?! Cheers for any advice.