Quote:
Originally Posted by Mez
Scrub that... A follow-up call to ntl cust serv last week revealed that roll-out has been "delayed" until further notice. I could not order it.
They would not say when the PVR/TV-Drive/V Box or whatever it is called today, will be available in NW Surrey [Groan]
Mez.
(TW20)
|
Hello,
I live in Camberley, GU16 area, and apparently according to a link I followed on this forum I am Langley (Whatever that means??) Anyway I got the packthrough from Virgin Media yesterday and called up and was told that I can have TV Drive/V+ now and have booked in my install for 14 Feb.
I must admit that having been with NTL for about 8-9 years now I have had some awful service, mostly in the early days of the broadband service. But I can see some light at the end of the tunnel. The future looks bright. Unfortunatley due to some 60' trees in my back garden I couldn't switch to Sky, but I now have something to brag about to my mates with their flashy Sky+ and Sky HD.
Also when I arranged my install I had two choices:-
1) To let NTL have the old Samsung box back and pay £75 for install of new machine
or
2) Pay no install fee, keep the Samsung box, get engineer to move this to another room in the house free, and then only pay £5 per month for multi room. Beating Sky who charge £10 per extra box.
Ummmm which one do you think I went for??? Doesn't make much sense to me. May be NTL have no use for/nowhere to store the old units? Or they have to pay for the 'Safe environment disposal'??
Any ideas?