I give up with CS.
First call said, sorry this hasnt been released anywhere, its only on trial.
Second call said 'Yes its available from tomorrow' ill transfer you so you can book a install date
Third person I spoke to said, sorry, its not getting released on your postcode, its been put back, sometime in March/April.
What's going on here, no one knows when its available.
Im in Stoke on Trent.
** UPDATE **
4th time lucky, spoke to someone that knows what they are talking about. It gets launched in my area tomorrow and ive got a install booked for 31st, this wednesday