Re: Broadband Direct Debit-should I be billed?
If you are a Telewest cust then your BB telco and cable services are delivered on the one bill.
If you are an NTL cust your Telco and cable services are sent on one bill with its own account no. Your BB bill has its own account no. which is different from the telco/cable account no.
The BB bill is by default sent to your NTL provided email address but a paper version can be requested with a call to cust care.
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