Quote:
Originally Posted by Strzelecki
It's Komplett you should have dealt with, you bought the monitor off them, not Samsung.
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Quote:
Originally Posted by Wicked_and_Crazy
Second point was to contact Komplett to get a replacement or refund. Komplett responded saying they were unable to offer a return as Samsung deal with customers directly
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---------- Post added at 22:18 ---------- Previous post was at 22:16 ----------
Quote:
Originally Posted by Matt D
Komplett are legally responsible under the Sale of Goods Act et al to sell things which are free from defect, durable, fit for purpose, etc. etc.
Consumers have many handy rights under the Sale of Goods Act & various other pieces of legislation.
W&C - have a read of this:
http://www.dti.gov.uk/consumers/fact...page24700.html |
Does the sale of goods act in the UK apply to a dutch company?