Cable Forum - View Single Post - NTL offering package to challenge talk talk

Musicman · 26-01-2007, 15:25

Surprise Surprise, my bills are back to there old levels.

According to customer retentions, I do not exist on the system for the phone, even though I have next months phone bill!!!!

It appears that accounts have to finish in 01 to 09, though I have different account numbers!!!

Ah, I am on SMS, which has not been migrated, so the retentions person, after 10 minutes of trying to find me found out, which was news to him.

So I have to talk to 2 different people now, thats progress NOT

26-01-2007, 15:25	#511
Musicman cf.addict Join Date: Oct 2003 Location: St.Albans Services: Variable speed 10MB BB, Phone & Sky+ Posts: 120	Re: NTL offering package to challenge talk talk Surprise Surprise, my bills are back to there old levels. According to customer retentions, I do not exist on the system for the phone, even though I have next months phone bill!!!! It appears that accounts have to finish in 01 to 09, though I have different account numbers!!! Ah, I am on SMS, which has not been migrated, so the retentions person, after 10 minutes of trying to find me found out, which was news to him. So I have to talk to 2 different people now, thats progress NOT