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Old 26-01-2007, 09:37   #25
Womble
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Re: Virgin Media executive admits to 'crap service'

Quote:
Originally Posted by Chrysalis View Post
this is what I fear, everything I have heard for these areas is they plan to use LLU and effectively resell adsl so then the consumer would simply have a choice of one extra provider already over dozen providers on a ageing adsl technology. Also doesnt solve the analogue tv issue.

---------- Post added at 05:57 ---------- Previous post was at 05:55 ----------



Of course it is, we had branson earlier saying the rebrand wont take place until the problems are sorted, the problems still exist so why have they got a schedule for rebranding? Because its all talk. More like they just quick fixed the most publicised problem (call centres) and then waited a while.
Something is afoot in the way of upgrades, not sure what, but there things happening
Also, they ARE trying to sort out the internal problems, who "owns" what etc.
I never thought I would hear my self say it, but they are trying. Not sure if its the "Telewest" or "Virgin" influence, but either way, they are trying
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