[Fingy]

So you buy a toaster with a 12 month guarantee, 9 months in it breaks, you have to send it off to get fixed/replaced. Once it is fixed/replaced do you claim compensation?

If you break down what you pay purely for televison services for a month, then per day and then half a day, is it worth it? What exactly would you be looking for back?

From what I recall once a fault was reported ntl had X amount of time to fix it before compo started to come in to play. I think it may have been 24 hours.

If someone has an issue which leaves them without service for an unreasonable amount of time I have no issue with compo then, but less than a day... really. Lifes too short.