Quote:
Originally Posted by mackers8923
So would you pay a bus driver for a journey, then step off the bus again and start walking? Na don't think so, NTL are paid to provide a service and no doubt when service is broken they claim of the poor sod who broke it in the first place so I think every NTL customer should get on the horn and claim back something for which they had already paid for.
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I have no issue if customers wish to claim compensation. ntl:tw have to provide a service,if that service fails then you're entitled.
What I'm against are people winging. The events of yesterday are extremely rare and everything in ntls power was done to restore service asap.
Leesons learnt from this will make their network even more secure.