Quote:
Originally Posted by Fingy
Working here and I know how hard the techs work to fix these things, well done to them!
I personally think its really sad to be going on like it is the end of the world as your telly is not working for what less than 12 hours?
Then you want to phone up and give off at some poor CSR who probably doesn't understand anything about the SDH network (why should they) when the issue wasn't even caused by ntl in the first place? How about taking a few steps back, take a few deep breaths and realise that in the big picture of life no tv for 12 hours isn't really *that* big of an issue.
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So would you pay a bus driver for a journey, then step off the bus again and start walking? Na don't think so, NTL are paid to provide a service and no doubt when service is broken they claim of the poor sod who broke it in the first place so I think every NTL customer should get on the horn and claim back something for which they had already paid for.