Quote:
Originally Posted by Stuart C
I thought that whether open or closed, each authorisation was valid for a single transaction. If not, it effectively becomes a monthly direct debit.
If that's the case, then I would have thought the Bank should refuse the debit, and therefore be liable as it was debited anyway.
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You are spot on.
An Auth code is valid for one transaction only, whats best to do would be to call ya bank up and ask them to do a charge back to NTL.
If ya need any advice just PM me, i used to work for Natwest Streamline so kinda have a good knowledge of how these things work.