Cable Forum - View Single Post - My dad died Last Monday, the bill is too big?

broonale · 24-01-2007, 23:15

First of all, sorry to hear of your loss. Contact ntl first thing in the morning (I think they may be closed now) and tell them of the situation. As a few have said they, as most companies do, will have a procedure for dealing with this sort of thing. You may have to give a few details over the phone. I don't think the password is essential if you can provide most of the other details. It may be found on the original documents that were produced when the subscription was carried out (Mine was but I'm on TW).

Hope things get sorted.

24-01-2007, 23:15	#8
broonale Inactive Join Date: Jan 2007 Location: Geordieland Services: VM V+ XL, Sky Sports, BB L, Phone M, 3 Mobile FTA satellite (NOT a Sky box) Posts: 27	Re: My dad died Last Monday, the bill is too big? First of all, sorry to hear of your loss. Contact ntl first thing in the morning (I think they may be closed now) and tell them of the situation. As a few have said they, as most companies do, will have a procedure for dealing with this sort of thing. You may have to give a few details over the phone. I don't think the password is essential if you can provide most of the other details. It may be found on the original documents that were produced when the subscription was carried out (Mine was but I'm on TW). Hope things get sorted.