Quote:
Originally Posted by mattysheff
Well I've Just had my training for the rebrand today and they are brining in specific rentention offers that match the price of sky and talk talk.
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Why are they "Retention" offers? If they seriously believe the pricing is not competive then change it for all not just as a retention. That way they would reduce the number of calls coming in to the call centre.
---------- Post added at 22:17 ---------- Previous post was at 22:15 ----------
Quote:
Originally Posted by zinglebarb
well I have said NTL need to compete with the BB prices thats the main bone of contention imo. Everything else is a fair price its just 10 meg is about a tenner to dear
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I guess 10Mb is going to drop in price at the end of March any how so it will resolve that for you. With 4Mb being upgraded to 10Mb for free your effectivley dropped the price of the 10Mb service, assuming you downgrade to get the price cut
