Its only my opinion though. they might not do that. One good thing I saw was the offers that will be coming that will be availbe to all customers not jsut the ones that threaten to leave. i don't think that anyone would be needing to ring retentions to try and get a better deal from what I've seen. which is why i think they will restrict what we can offer, which leaves us to do our job and deal with the customers problems as to why there wanting to leave in the first place and not just people that want to haggle.
---------- Post added at 21:00 ---------- Previous post was at 20:58 ----------
Quote:
Originally Posted by zinglebarb
all that people want is matching offers anyway so that is good news a matching offer and ill be as chuffed as a chuffed person
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I don't think that people will need to have offers matched, what seems to be on the way seems really good value and I was impressed and thier just the normal offers not just retention offers