ref King Of Fools question re costings:
I'm keeping the second box (but not having it installed just yet!), thus saving £75 intallation.
My monthly cost for the V Box is £10. The unused old box is £5 monthly
But I'm given a £5 discount as I have the Family Pack
So, in essence, it's £10 monthly but no installation fee.
The alternative was to send the box back with the engineer.
That would mean I'd pay £75 installation.
The monthly cost was then £10 with no discount !
That's my deal, but it'll come down to who you speak with and what incentives they're on. I understand Virgin aim to rationilse and stabilise the somewhat haphazard pricing structures and discounts that NTL have worked with over the last ten years !!