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Old 22-01-2007, 18:55   #848
Konrad
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Join Date: Jan 2007
Posts: 10
Konrad is an unknown quantity at this point
Re: NTL Customer Services: Your personal experience

Have had NTL Broadband for 1 year now and cant really complain about the internet connection. Also have NTL phone which isnt too clever - no caller display available / have phoned on 5 or 6 occassions asking to change something re my phone bill & nothing was sorted despite a 'yes that has been done'! My fault I suppose as never took a name & chased it up but shouldnt have to really. We recently bought 3 mobile phones so hardly use the land-line yet phone bill is still 20 to 30 pounds per month which I consider a lot. Quite excited about Virgin taking everything over. We have Sky + at home which is very very very good & Id be lost without it. Would like to change all to NTL but heard bad reports about NTL TV lines not being reliable. If they could gaurantee a good service or equal to Sky I would certainly change all to NTL/Virgin? Virgin is a very good brand I hope it is a good sign of things to come (but my Sky Sport is my life-line - if that was unreliable I would switch back to Sky and not return (although I dont like or trust sky I have had few problems recently)
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