Cable Forum - View Single Post - Moorcroft-NTL

MovedGoalPosts · 22-01-2007, 10:41

Unfortunately, ntl's computer billing systems are a minefield of strange happennings. Just because the screen says one thing, it often does another due to some hidden action created by a different operator. As for not gettinng told earlier, that seems to be commonplace.

Make sure you have a full note of that conversation, and yes follow it up in writing. Check that bill closely when it arrives to see what they say will happen, actually did happen.

22-01-2007, 10:41	#4
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 62 Posts: 15,868	Re: Moorcroft-NTL Unfortunately, ntl's computer billing systems are a minefield of strange happennings. Just because the screen says one thing, it often does another due to some hidden action created by a different operator. As for not gettinng told earlier, that seems to be commonplace. Make sure you have a full note of that conversation, and yes follow it up in writing. Check that bill closely when it arrives to see what they say will happen, actually did happen.