Quote:
Originally Posted by robf
what do you call a "short time" though?
with average wait times of 20-30 minutes before you even get to talk to someone on the CS phoneline - and then 9 out of 10 times they then can't help and have to pass you on to someone else - nothing is ever done in a "short time" if you ask me.
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The longest wait was about five minutes, and the problem was sorted out very quickly. Thinking about it, I don't think I've talked to anyone not located in the UK so what my experience might be different now.
DW