Quote:
Originally Posted by lostandconfused
erm bt charge for itemised bill. you can chose not to have an itemised bill and only have calls over 50p itemised, its not a line rental charge its for the cost of the extra printing. im glad they make people pay for it, if they didnt they would have to raise the line rental cost to pay for it and people like myself who doesnt really care if i get an itemised bill will be paying for it too
with regards to the free voicemail you could hang up before it gets to that, most voicemails kick in after 5 rings, so dial the number if no-one answers hang up.
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Well the extra printing does not hold up as I use to have an e-bill via the internet. So I have cancelled itemised bill and insisted on a paper one being sent. I better send some money to a carbon off set company. I agree with you if they did not charge us this way they would find another way.
They alt to let customers who receive it electronically have it free. That would drive the right behavior.