Thread: 48 hours to move from 4mb to 10mb?
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Old 21-01-2007, 12:03   #6
Mick Fisher
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Re: 48 hours to move from 4mb to 10mb?
Quote:
Originally Posted by newbie View Post
Can ayone confirm that it takes 48 hours for NTL to switch you from 4mb to 10mb?

I find this a little hard to believe, but this is what technical support have told me. The speed was upgraded yesterday, but I have to wait until tomorrow before I will see any difference.

Thanks
Well if you can do it online it seems to be almost instantaneous.

If you can get to speak to someone who has a clue then it is almost instantaneous.

But wait.. you spoke to someone in what is now laughingly termed "Technical Support" in, let me guess, India? If that was the case then you have likely spoken to someone trained only in the art of BS!

Phone back, with luck, you may get to speak to someone who can actually read and understand the script they work to unless of course their computors are down.......again........
Maybe they will upgrade to W95 soon and things will improve.
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