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lilfem · 21-01-2007, 11:38

ha ha !! you lot are mad...

Sorry not sure what package I am on... I had broadband for a while then decided to add TV and the man on the phone said it would be Ãƒâ€šÃ‚Â£3 more... But you say about them not adding a code, someone on the phone yesterday mentioned something about that.

I know what you mean about treating them as I would like to be treated... and I try my best to be civil for as long as I can, as getting angry never sorts a problem. When someone is imcompetent in their job it just makes it all a bit difficult... It was only that one guy I spoke to... the next one was very kind and supportive, although didn't do anything apart from forward me to another dept!

Nevermind... I am annoyed I even phoned yesterday... although if I hadn't I wouldn't have found this wonderful site!! At the end of the day, all we want is the service we pay for, is that too much to ask?

21-01-2007, 11:38	#11
lilfem Inactive Join Date: Jan 2007 Location: Portsmouth Age: 44 Services: NTL Broadband and Digital TV Posts: 13	Re: Can someone calm me down? ha ha !! you lot are mad... Sorry not sure what package I am on... I had broadband for a while then decided to add TV and the man on the phone said it would be Ãƒâ€šÃ‚Â£3 more... But you say about them not adding a code, someone on the phone yesterday mentioned something about that. I know what you mean about treating them as I would like to be treated... and I try my best to be civil for as long as I can, as getting angry never sorts a problem. When someone is imcompetent in their job it just makes it all a bit difficult... It was only that one guy I spoke to... the next one was very kind and supportive, although didn't do anything apart from forward me to another dept! Nevermind... I am annoyed I even phoned yesterday... although if I hadn't I wouldn't have found this wonderful site!! At the end of the day, all we want is the service we pay for, is that too much to ask?