[McYorkie]

Originally Posted by KN4995

Lemme get this straight.
You are saying the re-ordering of channels has been disabled/not included in new firmware due to CS being confused when customers call??

That would seem to be what has happened in the UK2 code drop, and its not a welcome change for us ntl siders to lose both 2 days from the EPG, but also the ability to reorder the channels in a sequence where we *want* them - including dumping rubbish to the bottom of the EPG out of the way - simply because *some* muppets in CS can't work out their own channel numbers, and Virgin want to push (force?) customers across to the TV Drive in order just to get the same level of service they've had on the standard boxes up till now.

The number change excuse hasn't been a valid one for years anyway here on Bromley platform since CR3.1 was released anyway - so thats hogwash.