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Mr K · 20-01-2007, 18:01

I was charged a Ãƒâ€šÃ‚Â£10 late payment fee in January and I pay by Direct Debit !!

There was no problem with my bank, the payment went through ok. Can only assume it was to do with the change of billing dates/systems in January, but thats hardly my fault. Queried it with them, after a long pause, they said I'd be credited next month (they didn't sound too confident about it though - I'll wait and see....). Shouldn't think its a 'scam', more likely the usual shambles/incompetency from NTL.

20-01-2007, 18:01	#29
Mr K Woke and proud ! Join Date: Jun 2004 Services: TV, Phone, BB, a wife Posts: 10,161	Re: NTL late payment fee scam I was charged a Ãƒâ€šÃ‚Â£10 late payment fee in January and I pay by Direct Debit !! There was no problem with my bank, the payment went through ok. Can only assume it was to do with the change of billing dates/systems in January, but thats hardly my fault. Queried it with them, after a long pause, they said I'd be credited next month (they didn't sound too confident about it though - I'll wait and see....). Shouldn't think its a 'scam', more likely the usual shambles/incompetency from NTL.