Thread: NTL late payment fee scam
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Old 20-01-2007, 13:18   #28
AntiSilence
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Re: NTL late payment fee scam
Quote:
Originally Posted by scrotnig View Post
Pay the bill on time and there'll be no fee.

I can never understand why people agree to pay something by a certain date, then object to the company charging them when they don't
It's not always by choice that someone makes a late payment you know. After I was made redundant from my last job, it took me 3 months to find another one. But this new job was now paid monthly on the 25th of every month, which made me unable to pay my ntl bill at the correct time, and I had several late payment fees. I phoned ntl up to ask them if they would change my bill date, but they said no. When we moved house, and had the services transfered, the bill date changed and now it's just after I get paid which is perfect for me.
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