Thread: NTL late payment fee scam
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Old 19-01-2007, 20:52   #8
Mr Angry
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Re: NTL late payment fee scam
Quote:
Originally Posted by chrisjj View Post
I paid a 1 Dec bill on 29th Dec, yet on my 1 Jan bill NTL added a £10 Late Payment Fee.

NTL Customer Services insists this is due to failing to meet a requirement for payment within 28 days set out int in the terms and conditions and on the bill back. I can find it nowhere in either place. NTL were likewise unable to identify the location in either place.

Have other users suffered this illegal levying of a late payment fee? Who should NTL be reported to in order to get this scam stopped?
Can I ask, if you don't mind, was there a charge for payment by non direct debit methods included in the breakdown of your bill?
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