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scrotnig · 19-01-2007, 20:37

Pay the bill on time and there'll be no fee.

I can never understand why people agree to pay something by a certain date, then object to the company charging them when they don't.

Seems simple to me. There are substantial costs involved in chasing and processing late payments. The alternative to late payment charges is spreading this cost across ALL customers. I personally object to the idea that I should subsidise late payers. So I like it the way it is.

19-01-2007, 20:37	#7
scrotnig Inactive Join Date: Jun 2003 Posts: 2,499	Re: NTL late payment fee scam Pay the bill on time and there'll be no fee. I can never understand why people agree to pay something by a certain date, then object to the company charging them when they don't. Seems simple to me. There are substantial costs involved in chasing and processing late payments. The alternative to late payment charges is spreading this cost across ALL customers. I personally object to the idea that I should subsidise late payers. So I like it the way it is.