[myutopia]

With most companies the majority of people will not have any problems. However I in the past did hence why I stuck to standing order. I'm not A big phone user so knew roughly how much to pay each month, which meant for the most part I was over paying so I could afford not to pay one month a year as I was in credit. However I still can't see why I need to give them £5 every month because I don't use DD, I can't see that my paying by standing order adds a significant financial burden. Because of problems in the past with NTL I will never trust them so will never ever go on DD with them. Also I worked for them for a while in Newport doing tech support for NTL as well as virgin and which online and heard similar complaints from customers on a dailly basis to the problems I was having.

I don't believe that they have changed significantly much in my opinion and I still think their attitude towards their customers stinks.


I've been looking at a couple of bt total broadband options.

I'm seriously considering option 3 which comes with the free homehub.
Anyone have any experience with this setup? Is it any good?