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chrisjj · 19-01-2007, 19:30

I paid a 1 Dec bill on 29th Dec, yet on my 1 Jan bill NTL added a Ãƒâ€šÃ‚Â£10 Late Payment Fee.

NTL Customer Services insists this is due to failing to meet a requirement for payment within 28 days set out int in the terms and conditions and on the bill back. I can find it nowhere in either place. NTL were likewise unable to identify the location in either place.

Have other users suffered this illegal levying of a late payment fee? Who should NTL be reported to in order to get this scam stopped?

19-01-2007, 19:30	#1
chrisjj Inactive Join Date: Feb 2006 Posts: 12	NTL late payment fee scam I paid a 1 Dec bill on 29th Dec, yet on my 1 Jan bill NTL added a Ãƒâ€šÃ‚Â£10 Late Payment Fee. NTL Customer Services insists this is due to failing to meet a requirement for payment within 28 days set out int in the terms and conditions and on the bill back. I can find it nowhere in either place. NTL were likewise unable to identify the location in either place. Have other users suffered this illegal levying of a late payment fee? Who should NTL be reported to in order to get this scam stopped?