Quote:
Originally Posted by etccarmageddon
I got my monthly email from NTL and again the price was back to full price meaning the usual chasing up of rententions to reinstate my discount as there is no way it's worth £35 to me.
The bloke told me that they'd moved office and a lot of staff were made redundant from rententions (aka customer relations) in december and found difficulty in finding the notes re the deal I had agreed with them which was £10 for 10meg per month with no time limit.
Now the company has merged they aren't at the moment able to promise anything that'll extend to more than 3 months and insisted I had to ring back in 3 months when they'd reinstate my deal yet again. The bloke was very polite and told me that later in the year they will have some good deals - the standard retentions deal at the moment for 10meg is half price - ie. £17.99 a month.
If in 3 months they mess me around then I'll consider moving to the (almost) free sky broadband product.
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I was told the same last june/july..... wat did we get? price rises afaik
