Cable Forum - View Single Post

GaryS · 18-01-2007, 21:38

I haven't been on the forum for a while and I know I haven't read everything yet so please be patient with me but our On Demand hasn't worked for over a month now.

Whenever we try we get an NDE01 error and get asked to phone CS, which I did: "Ok Sir, someone will call you back within 48 hours". Hardly going to shock people but we didn't get a call.

A week later Mrs Gary phones and she gets told that it's a national problem and we would have to wait until it gets sorted. No prospective fix date as yet. I have a Samsung box with internet (4Mb) and haven't requested VoD or anything extra, it just stopped.

Just my experience.

18-01-2007, 21:38	#9
GaryS Inactive Join Date: Jan 2004 Location: Essex Age: 64 Services: 4MB - Phone - Family Pack on Samsung STB Posts: 14	Re: On Demand not working I haven't been on the forum for a while and I know I haven't read everything yet so please be patient with me but our On Demand hasn't worked for over a month now. Whenever we try we get an NDE01 error and get asked to phone CS, which I did: "Ok Sir, someone will call you back within 48 hours". Hardly going to shock people but we didn't get a call. A week later Mrs Gary phones and she gets told that it's a national problem and we would have to wait until it gets sorted. No prospective fix date as yet. I have a Samsung box with internet (4Mb) and haven't requested VoD or anything extra, it just stopped. Just my experience.