Quote:
Originally Posted by Cobbydaler
Except that this change in billing system meant my direct debit was moved from just after pay day to just before pay day without prior notice. This meant I would be paying two direct debits from one month's salary...
Luckily I picked it up from the bill before it was due to go out & rang Customer Services. They apologised, but couldn't move this month's payment, so I've ended up having to pay it online through my bank.
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And being charged the £4 fee!!
