Because in the past they've cocked up, taken out more than they should have, leaving my account over drawn and costing me money on 2 occasions.
Which is 2 occasions too many.
I no longer trust them with what is literally the right to go to my bank and take as much as they like.
As for the cost of taking the money via direct debit as opposed to standing order as far as I'm concerned that's just the price of doing business, I'm a customer, It's not an honour to be so. whatever the method of payment there's still a cost involved in processing the transaction regardless of how it's conducted, if it was cash they'd still have to have the money taken to the bank and processed, if it's dd they still have to request the funds, ther's still a cost. They could argue a cost for every form of payment processing, although I'm still struggling to see why paying by standing orders incurrs costs to them of £4 now going up to £5
---------- Post added at 23:03 ---------- Previous post was at 22:58 ----------
I've noticed that BT are doing an option that may be good for on on the phone front.
http://www2.bt.com/static/i/btretail...realcallvalue/
option 2 may be goood for me . I'm assuming once the phones in place getting broadband from one or the other provider's should be straight forward.
may try tiscali or and I say this hesitantly.... Virgin