Quote:
Originally Posted by Chimaera
What happens if the account is no longer active and the customer has entered into an informal agreement to repay money - what might the bank do in that case? One of my freinds wants to reclaim money but isn't sure what the bank will do if they turn nasty.
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Your friend should consider reclaiming the charges (in full) and using the reclaimed sum to offset against any outstanding monies due to the bank.