Originally Posted by Atticus Finch

Thanks for the link

It does sound promising

I used to work for ntl in Manchester and as a Customer Service Advisor I did try my very best to offer the best customer service I could

It was the procedures and lack of back up that discouraged me

I have heard from one friend who is on leave at present and works for ntl Virgin Media and was told that Richard Branson has said that he will not put his name to rubbish and he intends to sort out the cable group

That sounds promising - I have a lot of time for virgin and respect them as a company

Branson will sort if out

We will be in a pickle if he does not

ooooops thats branstone isnt it