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surreyuser · 15-01-2007, 09:06

Hi, Whilst I am on the NTL network I have suffered this annoying stuttering every now and again.
Whenever I have called faults they have claimed no knowledge of the problem and I was told that unless at least 6 callers from the same area ring in they probably wont look into it. On checking with my neighbours it would seem as though they also had the same problem and was waiting for NTL to sort it out.
Problem is, apathy doesnt tell them there is a problem, so I got them to call in and low and behold, it was a network issue and rectified within a few days.
I wouls suggest that you check with your neighbours to see if this affecting them because if it is a tech visit will just waste your time.

15-01-2007, 09:06	#5
surreyuser Inactive Join Date: Dec 2006 Posts: 9	Re: Telewest stuttering picture problem Hi, Whilst I am on the NTL network I have suffered this annoying stuttering every now and again. Whenever I have called faults they have claimed no knowledge of the problem and I was told that unless at least 6 callers from the same area ring in they probably wont look into it. On checking with my neighbours it would seem as though they also had the same problem and was waiting for NTL to sort it out. Problem is, apathy doesnt tell them there is a problem, so I got them to call in and low and behold, it was a network issue and rectified within a few days. I wouls suggest that you check with your neighbours to see if this affecting them because if it is a tech visit will just waste your time.