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Old 14-01-2007, 16:00   #3
Mkelly
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Join Date: Jan 2007
Posts: 4
Mkelly is an unknown quantity at this point
Re: Telewest stuttering picture problem

Quote:
Originally Posted by Rob View Post
to Cable Forum

Even though ntl:telewest do swap STBs if the visiting engineer decides that is the problem, the replacement may well still be an older box that has been "refurbished".

There can be many things causing your issues, nothing to do with the STB, but potentially the cabling and strengths of signal to you. If the faults operative says you need an engineer, you'll really need to wait and see what they say.
Thanks for the welcome and for replying

I don't mind getting an older re-furbished box at all as long as it works, though given how long we have had our current box I think they would be hard pressed to find an even older one (we got Broadband shortly after it first came out so our Box will date back to around that time anyway).

On the signal strength issue, is there anything at my end that could have changed this or would any new weakness be down to Telewest?
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