Quote:
Originally Posted by JohnHorb
Well, I'm now totally confused. I've just received the price structure leaflet with my December bill, and it shows the 'Talk Unlimited 24 with DTV Family Pack and 10MB' renamed as 'Talk Unlimited with TV size XL and broadband size XL', exactly as per the PDF on the NTLHOME web site (presumably the same as linked to in the original post), which claims to be the one sent to customers.. HOWEVER, the copy sent to me shows the current price as £57 and the new price as £58.01. The PDF shows the current price as £68.49 and the new as £69.50.
Before I waste 30 minutes or so trying to get through to CS, anyone know if the is a price reduction, or simply a 'printing error'?
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It is a printing error, the PDF is the correct price.
---------- Post added at 20:36 ---------- Previous post was at 20:34 ----------
Quote:
Originally Posted by Gavin
Just to answer a few in here, customer services AREN'T in India. They are in Manchester.
(Tech Support IS though)
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Not only Manchester, also Bellshill (nr Glasgow)
---------- Post added at 20:38 ---------- Previous post was at 20:36 ----------
Quote:
Originally Posted by DaggaDagga
Does anyone know if I'll still be able to get the 5p talk plan that I'm already on? (or 6p or whatever it is)
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probably wont be removed, but if you move off of it, you can't get it back.
Also wont be eligable for any value packs which include Telephone as minimum of Talk Weekends is needed.