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bigpmc · 06-01-2007, 22:53

did you sign up online or by the sales team? From what i understand they should have told you the maximum capable speed of your line-which as you say is 2MB. As for getting 500K, culd be due to the contention ratio used by virgin, or perhaps youcould contact BT and ask them to increase the gain on your phone line-that may increase speed. More than likely to getanywhere you will have totalk to BT as it is their line being used.

06-01-2007, 22:53	#2
bigpmc cf.member Join Date: Oct 2006 Location: Middlesbrough Age: 43 Services: TV XL, BB L, Talk Weekends. Posts: 33	Re: Virgin BB did you sign up online or by the sales team? From what i understand they should have told you the maximum capable speed of your line-which as you say is 2MB. As for getting 500K, culd be due to the contention ratio used by virgin, or perhaps youcould contact BT and ask them to increase the gain on your phone line-that may increase speed. More than likely to getanywhere you will have totalk to BT as it is their line being used.