Originally Posted by KaySquirrel

Gah, sorry to hear they still haven't sorted it out!

I don't know how NTL's systems work, but it seems to me that there's no way your address can be correct *everywhere* in their system if you are still getting automatically generated bills to the wrong address.

Any luck in getting a Manager to call you back or anything?

I wonder what NTL would do if you got your neighbour to send back all those bills with 'return to sender, no such person at this address' on them. Have you tried this with any of the wrongly addressed mail?