Thread: No telephone for approx 6 weeks.
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Old 05-01-2007, 18:19   #5
sollp
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Join Date: Mar 2005
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Age: 57
Services: Virginmobile,Sky TV, ZEN 76Mb,ZEN Phone line.
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Re: No telephone for approx 6 weeks.
I have come accross this before, Service Tech's refer jobs back like this for a re-pull, and i know myself some jobs i have referred back have been treated in a similar fashion by the Installers. How they come to the conclusion that the Service Tech, "dosen't know what they are doing" is beyond me as they are just a pulling crew with no test equipment trying to think for themselves, when all they should be doing is replacing the cable as per the work order and checking that it is working when finished.

Then of course the well oiled machine kicks into place when the customer has a problem!

Yes Ned that goes on alot across the country, along with other work practices.
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