Model number 08004EU i think
Currently connected to the xbox through a wireless router so first of all checked the settings etc and thier all fine now so then tried connecting the modem directly to the xbox with no luck (same update failures etc). This is what led me to believe it may be a modem problem because the router checks out and even when hard wired the problem is the same and theres no problems with internet on the pc.
Errmm what connection settings should i have and where can i check them as i cant remember???
Again cheers for help
