Quote:
Originally Posted by Rik
My advice is YES DO GET NTL!!!!
Had years and years of fantastic service and im very happy!!
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I used to say the same thing before 2006.
Often took ntl's side against critics.
I hope you never endure the journey they took me on this year.
I shan't ever be on that side of the fence again.
Incidentally, when I was sorting the latest problem out with them (which still didn't get anywhere near fixing the original problem which all the others stemmed from) the girl said, "so, let me just check; you're on 4mb cable...."
"No" I said, "I was originally on 1Mb which was upgraded to 2Mb".
"Oh, someone's entered your service down as 4mb on the system. Are you paying for 4Mb?".
"Try it. See how much you get."
Phone goes to BT on Friday.
Next step; Sky cable.
Final step; Trying to get this story to an even wider audience.