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Dawn Falcon · 30-12-2006, 14:17

Currently, we're using a USR8054 at my house. Unfortunately, not only was it set up by someone who left (without leaving the username/password, so we can't access it...), it reboots itself every 10 minutes. (Which apparently "that model does").

Given this is annoying, I brought in my ASUS WL500g, which up to just over a month ago was happily sharing a NTL connection at my old house. I can't, however, seem to make it work here. I reset the WL-500g settings to clear a load of old network-specific routings and such, but it is using the same firmware and I reset it like that several times at the old house, and reconnected with no issues.

My working path is as follows:
1. Power on modem. Wait.
2. Power on router. Wait.
3. Power on PC. Wait.
4. Access router. This is fine, and I can complete the full setup. (Selecting to use a cable connection, auto-detect everything...)

The router is then showing as connected, but there is no internet connection on my PC and the DNS servers are not shown. Cloning the modem MAC address does not help. Manually assigning the DNS servers makes them show up on the connection page, but there is still no connection.

(I tried powering the modem down for 30 minutes, no difference).

The lights which are lit on the router are power, synch, ready and ethernet - however, the ethernet light is steady and not flashing and the upload and download lights do not light when I try and access the internet. I can access the actual cable modem status page fine using the USR, but not the Asus. Multiple reboots on all sides don't help.

The only difference between the situations is that the modem at the old house was a NTL250, and this one is a NTL200. Is there some critical difference between them I've missed?

(If absolutely needed, I can get another router, but I'm worried that the issue ISN'T at the router's end...)

30-12-2006, 14:17	#1
Dawn Falcon Inactive Join Date: Aug 2005 Posts: 60	Router connection issue Currently, we're using a USR8054 at my house. Unfortunately, not only was it set up by someone who left (without leaving the username/password, so we can't access it...), it reboots itself every 10 minutes. (Which apparently "that model does"). Given this is annoying, I brought in my ASUS WL500g, which up to just over a month ago was happily sharing a NTL connection at my old house. I can't, however, seem to make it work here. I reset the WL-500g settings to clear a load of old network-specific routings and such, but it is using the same firmware and I reset it like that several times at the old house, and reconnected with no issues. My working path is as follows: 1. Power on modem. Wait. 2. Power on router. Wait. 3. Power on PC. Wait. 4. Access router. This is fine, and I can complete the full setup. (Selecting to use a cable connection, auto-detect everything...) The router is then showing as connected, but there is no internet connection on my PC and the DNS servers are not shown. Cloning the modem MAC address does not help. Manually assigning the DNS servers makes them show up on the connection page, but there is still no connection. (I tried powering the modem down for 30 minutes, no difference). The lights which are lit on the router are power, synch, ready and ethernet - however, the ethernet light is steady and not flashing and the upload and download lights do not light when I try and access the internet. I can access the actual cable modem status page fine using the USR, but not the Asus. Multiple reboots on all sides don't help. The only difference between the situations is that the modem at the old house was a NTL250, and this one is a NTL200. Is there some critical difference between them I've missed? (If absolutely needed, I can get another router, but I'm worried that the issue ISN'T at the router's end...)