Thread: NTL at fault - not me!
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Old 28-12-2006, 13:20   #16
lostandconfused
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Re: NTL at fault - not me!
what would you sugest the agent does then?
customer comes through, demands to speak to a manager, wont give any account details or any details of the problem. you then get a supervisor on the line, the wont take the call as you have no details?
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