Thank you fireman328 i could not have put it better myself,
Also just to update the area manager did not call me

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Quote:
Originally Posted by fireman328
As I read this it makes me so mad, the lack of communication and total neglect of any kind of customer care shows nothing but contempt for the customer and NTL deserve all the criticism they so richly collect. If Richard Branson only knew just what was happening I am sure he would sever all ties with this sorry excuse for a "communications" company, and deservedly so !
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