Cable Forum - View Single Post - No telewest phone services for two months

Paul K · 27-12-2006, 15:25

Doubt if you can sue them as they are probably waiting on your local council giving them permission to dig up the cable to repair it. I've seen the same while working at BT so it's not just a NTL problem. All you can do is push TW for compensation but you will then only be offered the number of days that you are without your line multiplied by the daily line rental charge which is the same as BT.

27-12-2006, 15:25	#3
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 51 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: No telewest phone services for two months Doubt if you can sue them as they are probably waiting on your local council giving them permission to dig up the cable to repair it. I've seen the same while working at BT so it's not just a NTL problem. All you can do is push TW for compensation but you will then only be offered the number of days that you are without your line multiplied by the daily line rental charge which is the same as BT.