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Old 27-12-2006, 09:32   #12
lostandconfused
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Join Date: Aug 2006
Location: swansea
Age: 40
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Re: NTL at fault - not me!

Quote:
Originally Posted by arcamalpha2004 View Post
If on the other hand " I " and not the csa decide I am getting nowhere I have a right to speak to a manager, some csa's are not the brightest pennies in the bank, and at the end of the day I pay towards the wage bill.
you do have the right to speak to a sueprvisor, the point i was trying to make was that you have to let the CSA try and deal with the issue first before asking / insisting on speaking to a supervisor as they wont be able to put you through.
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