Quote:
Originally Posted by arcamalpha2004
If on the other hand " I " and not the csa decide I am getting nowhere I have a right to speak to a manager, some csa's are not the brightest pennies in the bank, and at the end of the day I pay towards the wage bill.
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you do have the right to speak to a sueprvisor, the point i was trying to make was that you have to let the CSA try and deal with the issue first before asking / insisting on speaking to a supervisor as they wont be able to put you through.