Quote:
Originally Posted by lima
Ownership of problem resolution is NTLs biggest failing. They would keep far more customers happy if the person who answered the phone could actually DO something about a problem that didn't fall outside their preset scripts. All they seem to want to do is pass the buck.
Hope it works out else ditch them and get Sky & BT!
L
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I have Sky and have been offered up to 16mb for £10.00 per month, this would mean going back to BT, what is your opinion of Sky broad band
