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d0pey · 20-12-2006, 09:47

A lot of customers get phone calls off fraudsters just going through the phonebook pretending to be from barcalys. Then they ask them to provide full name, address, telephone, work telephone, date of birth and mothers maiden name. The fraudster then rings back and does whatever he wants with full access into the account.

They have even phoned up and said "for verification purposes could you confirm your online banking membership number, passcode and memorable word". Loads of customers fall for it.

No matter how much education a bank gives to the customer people just dont listen or think it will ever happen to them.

20-12-2006, 09:47	#40
d0pey Inactive Join Date: Feb 2005 Posts: 90	Re: Do you bank with Barclays? A lot of customers get phone calls off fraudsters just going through the phonebook pretending to be from barcalys. Then they ask them to provide full name, address, telephone, work telephone, date of birth and mothers maiden name. The fraudster then rings back and does whatever he wants with full access into the account. They have even phoned up and said "for verification purposes could you confirm your online banking membership number, passcode and memorable word". Loads of customers fall for it. No matter how much education a bank gives to the customer people just dont listen or think it will ever happen to them.