Danny,
A quick google found
this on Chetnet:
Quote:
Your STB is unable to connect to the VOD server. Best give Faults a ring tomorrow.
("SEAC" is short for Seachange, the company who make the servers)
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The lack of IP address is irrelevant unless you get Broadband through the STB, although it may be indicative of a general connectivity problem.
You will need to speak to CS I'm afraid.